- Auto Check Missouri City
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Good service but a little pricey |
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They were good and fast especially for the amount of work needed to be done on my car . They said they topped off fluids and checked tire pressure on my paper , but my wiper fluid and tire pressure lights were on after their service |
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Oil & filter change OK. Inspection indicating problem with belt tensioner was bogus according to follow up inspection by Ford dealer. |
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Up front and honest. Will tell you what needs repairing and how concerned you need to be. Clean facilities with tv/coffee, etc. |
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While the group is always friendly, I have brought my Range Rover back twice because after a brake job the brakes still squeaked. This makes me question the competency of the service. Also, every time I bring a vehicle for one kind of work there is always something else found that "needs to be done." |
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Your prompt service is great. I appreciate not waiting long when I schedule service with you. Your recent state inspection on my vehicle recently was fast when I came in the morning. Thank you. |
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Overall, it's a nice clean friendly environment to take your vehicle for repairs or service. |
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Great and fast service! Joe was was very knowledgeable and took the time out to explain everything to me. The auto mechanics and staff are very friendly and professional as well. Thank you for the excellent service! |
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I recently took in my Range Rover for a front suspension problem. Upon "completion" the warning lights continued to go off and the compressor made a loud noise. Come to find out the total repair was not finalized because of other information the team found out about. |
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My car still has the same problems that it came in with. |
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My engine light came back on after the diagnostic. The did not tell me about EVAP leak code. |
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Waited over an hour and a half for my oil change. Friendly staff at reception but super-long wait to have oil changed. Too time-consuming and long wait. |
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The Work was Pretty Good here far as the mechanic get u in and out. They did my coolant flush and Steven did a great job. But Dustin at the front desk I wouldn?t deal with a straight liar my money was stolen for me and he over charge me and thought it was okay. when I tired to confront him about it he told me I was wrong . Then once I seen what he did ? he said sorry that he only been there for 2 weeks and the Guy Bill give him a hard time and they will fire him then asked me for my cash app afterwards but he never sent me my money. And the next day he decide to send it because he knew he was wrong. I don?t like people that lie to me about something small . And it?s crazy I asked him multiple times be honest person |
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Bar none this was the worst car experience I?ve had in my almost 30 years of owning cars across several cities ( and six currently). I categorize this as a ?rob/scam? which I?ve never had to do before. I tell my story to everyone I meet and so far that?s directly convinced a few people to not take their auto work there. The rep most responsible is ?Neville? but I assume that ?Matt? had a hand in it as well. Details: This was for my granted older 2001 bmw 330ci convertible with a lot of miles. The issue was the alternator was not working. However, clearly as I was parking the car the serpentine belt happened to break as I lost power steering. I told the guys this. Next thing I know I?m being charged $160 for the mere visual inspection of the belt being torn. Nothing else inspected, Nothing repaired. And then they told me that I would need to pay $750+ to repair the belt because the tensioner I took out myself had to be done first. (Of course the car was running fine except for why alternator not charging until the belt broke!). This could have been handled differently ? For example, they could have charged a reasonable amount for the quick visual inspection? like $50? and then charged more when something was actually inspected! |
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I was very disappointed over my last visit because your Front Desk man "Bill" lied to me "right off my face" !!!!! When my Car was held an extra day he had told me, "Mr. Thomas, they sent wrong screws today, but correct one is comming tomorrow morning. I will knock down $100 from your bill because of this delay". Then next day when I came there he lied off my face. This means "I AM LYING" ? I will never come back there again because of your worst Customer Service man at the Front Desk !!! ****As you know I came here from New Jersey 2 years ago, and since then I have been using you. I had told 2 other family members to use you also !!! Now I regret. Joseph V Thomas, |